Terms of Use
These terms are the agreement between you and SLBis IT Solutions for using SLBis Books. Please read them. By creating an account or using the service you agree to them.
1. Who we are
SLBis Books ("the Service") is an online accounting service operated by SLBis IT Solutions, Sri Lanka ("we", "us"). "You" means the person using the Service and, where you use it for a business, that business ("the Company").
2. Your account
- You must give correct information and keep it up to date.
- You are responsible for everything done with your login. Keep your password and your two-step verification device safe, and do not share your login. Each person must have their own account.
- Company owners must use two-step verification. You must tell us at once if you believe someone else has used your account.
- You must be at least 18 years old and able to enter into a contract on behalf of the Company.
- The Company owner decides who else may access the Company's data and with which role, and is responsible for those users.
3. Your data belongs to you
- The business records you enter (income, expenses, invoices, clients, suppliers, employees, salaries, documents) belong to the Company. We claim no ownership of them.
- You give us permission to store and process that data only to provide the Service to you, to keep it secure and backed up, and to support you when you ask.
- You are responsible for having the right to enter the data, including personal data of your clients, suppliers and employees. Our Privacy Policy explains how personal data is handled.
- You can export your data at any time while your account is active or in read-only mode.
4. Acceptable use
You must not:
- use the Service for anything unlawful, including fraud, false accounting, tax evasion or money laundering;
- try to access another customer's data, or test, probe or bypass our security;
- upload malware, or overload or disrupt the Service;
- copy, resell or reverse-engineer the Service, except where we have agreed in writing.
We may suspend an account that breaks these rules or puts other customers at risk.
5. Plans, fees and trial
- Free trial. If we give you a trial, you may use the Service free until the trial end date shown in your account.
- Subscription. After the trial the Service is provided for the plan and price agreed with you, paid in advance for each billing period (monthly or yearly) in Sri Lankan Rupees. Prices exclude any applicable taxes unless stated.
- Price changes. We will tell you at least 30 days before a price change. It applies from your next billing period.
- Late payment. If a subscription is not renewed, the account continues for a short grace period (shown in your account), and then becomes read-only: you can still view and export your data, but cannot add or change entries until you renew.
- Refunds. Fees already paid are not refundable, except where the law requires or where we end the Service through no fault of yours.
- Plan limits (for example number of users or storage) are shown in your account.
6. Not accounting, tax or legal advice
SLBis Books is a record-keeping tool. Tax figures, payroll deductions (such as EPF, ETF and APIT), tax reserves and reports are calculations and estimates based on what you enter and on rates you set. Tax rates and rules change.
- You are responsible for checking rates, figures and reports and for your filings and payments to the Inland Revenue Department, the Employees' Provident Fund, the Employees' Trust Fund and any other authority.
- Confirm important figures with a qualified accountant or the relevant authority before relying on them.
7. Availability, backups and changes
- We work to keep the Service available and secure, but we do not promise it will be uninterrupted or error-free. We may carry out maintenance, usually outside business hours.
- We take regular backups to protect against failure of our systems. Backups are not a substitute for your own records: we recommend you export important reports regularly.
- We may improve, change or remove features. If a change materially reduces what you paid for, tell us and we will work with you to find a fair solution.
8. Support
We provide support by e-mail during our business hours. To help you, an authorised member of our staff may need to view your Company's data. We do this only when you ask for help or when it is needed to fix a problem, and every such access is recorded.
9. Ending the agreement
- You may stop using the Service at any time. Tell us if you want your account closed.
- We may suspend or close an account for serious or repeated breach of these terms, non-payment after the grace period, or where the law requires. Where reasonable we will warn you first and give you time to put it right.
- When an account is closed you may ask for an export of your data within 30 days. After that period we delete the Company's data from our live systems, and it is removed from backups as they expire, except information we must keep by law.
10. Our responsibility to you
- We will provide the Service with reasonable care and skill.
- To the extent the law allows, we are not liable for loss of profit, business or data, or for indirect loss; for errors in data you enter or decisions made using it; for penalties, interest or tax arising from your filings; or for events outside our reasonable control (such as internet, power or hosting failures).
- To the extent the law allows, our total liability to you in any 12-month period is limited to the subscription fees you paid us for that period.
- Nothing in these terms removes rights or liability that cannot be excluded under Sri Lankan law.
11. Our software
The Service, its software, design and name belong to SLBis IT Solutions. We give you a non-exclusive, non-transferable right to use it for your Company while your account is active.
12. Changes to these terms
We may update these terms. We will show the new version here with its effective date, and for important changes we will tell you in the app or by e-mail at least 14 days before they apply. If you continue to use the Service after that date, you accept the new terms.
13. Law and disputes
These terms are governed by the laws of Sri Lanka. We both will first try to settle any dispute by talking to each other in good faith. If that fails, the courts of Sri Lanka have jurisdiction.
14. Contact
SLBis IT Solutions
Version 1.0 · in force from 04/10/2026 · Back to the app